Cancellations / Refund Policy

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DIRECT BOOKINGS:

Cancellations must be made in writing to the following email address: help@staydsvr.com 

• If Guest cancels the Agreement at least 30 days days before their arrival date, DSVR will refund in the original form of payment, minus the booking fee and associated taxes. 
• If Guest cancels the Agreement within 7-29 days prior to their arrival date, DSVR will provide a travel credit minus the booking fee and associated taxes. 
• If Guest cancels the reservation less than seven (7) days before the Arrival Date, the Total Amount Due will be forfeited.

3RD PARTY BOOKING SITES:

Bookings on third party websites such as Airbnb, VRBO, and Booking.com may be subject to different cancellation policies set by the specific channel. Please refer to the cancellation policy on the site in which your booking occurred as this will be the cancellation policy governing your reservation.